Question 1

What services and platforms does Maity Innovations provide?

Accepted Answer

Maity Innovations is a premier product engineering and enterprise technology agency. We deliver end-to-end digital solutions including custom web application development, cross-platform mobile apps (iOS/Android), enterprise AI integration & autonomous agents, cloud architecture (AWS, Azure, GCP), UI/UX product design, turnkey ERP platforms (such as MIBS, MI Connect 360, and Lexprosoft), and business consultancy services.

Question 2

Where is Maity Innovations located, and do you work with international clients?

Accepted Answer

Our engineering headquarters is located in Durgapur, West Bengal, India (Bengal Ambuja, City Centre). We actively partner with global clients across India, North America, the UK, Europe, the Middle East, and Southeast Asia. We leverage asynchronous collaboration tools, daily sprint standups, and overlapping timezone shifts to ensure frictionless communication.

Question 3

How quickly can we kick off a new software project?

Accepted Answer

Once your requirements are reviewed during our initial discovery session, we typically provide a detailed architectural roadmap and formal proposal within 48 to 72 hours. Upon agreement and contract execution, our dedicated engineering team can begin sprint planning and development within 3 to 5 business days.

Question 4

What engagement and hiring models do you offer?

Accepted Answer

We offer three flexible engagement models tailored to your project scope: (1) Turnkey Fixed-Scope Delivery for well-defined projects with clear deliverables and milestones; (2) Dedicated Engineering Team (Pod Model) where a full-stack squad of architects, developers, and QA engineers works exclusively on your product; and (3) Staff Augmentation to rapidly scale your existing engineering team with senior specialized engineers.

Question 5

What programming languages, frameworks, and cloud stacks do you specialize in?

Accepted Answer

Our core technology stack focuses on high-performance, modern frameworks: Next.js (App Router), React 19, TypeScript, Node.js, Python (FastAPI/Django), Flutter, and React Native for mobile. On the database and data layer, we leverage PostgreSQL, Drizzle ORM, Prisma, Redis, and Supabase. Our cloud infrastructure operations utilize AWS, Google Cloud, Microsoft Azure, Docker, Kubernetes, and Cloudflare edge networking.

Question 6

Do you build custom Enterprise AI solutions and Autonomous Agents?

Accepted Answer

Yes. We design and deploy custom Retrieval-Augmented Generation (RAG) pipelines, domain-specific AI copilots, vector search systems, and automated workflow agents utilizing OpenAI, Anthropic Claude, Groq LPU, and open-source models like Llama 3 and Mistral. All AI implementations include enterprise guardrails, context window management, and zero-data-retention security protocols.

Question 7

Can you modernize or migrate our existing legacy systems to the cloud?

Accepted Answer

Absolutely. We have extensive experience decomposing monolithic legacy codebases into scalable, cloud-native microservices or serverless architectures. We conduct code quality audits, performance profiling, and schema migrations with zero downtime and strict data integrity guarantees.

Question 8

How do you guarantee cross-browser and mobile device compatibility?

Accepted Answer

Every web and mobile platform we build undergoes rigorous cross-browser and cross-device testing across modern Chromium, Safari, Firefox, iOS, and Android screen resolutions. We adhere to responsive mobile-first UI paradigms, automated Playwright/Cypress end-to-end suites, and accessibility (WCAG 2.1) compliance standards.

Question 9

What is your development process and how will I stay updated?

Accepted Answer

We work on 2-week Agile sprint cycles. At the start of each sprint, deliverables and user stories are planned in Jira/Linear. You receive access to a dedicated staging environment where features are previewed continuously. We provide weekly video demo calls, sprint review summaries, and real-time communication via shared Slack or Microsoft Teams channels.

Question 10

Who owns the intellectual property (IP) and source code?

Accepted Answer

You do. 100% of the intellectual property, proprietary source code, design assets, and database schemas belong entirely to you upon milestone settlement. We transfer full Git repository ownership and administrative rights to your corporate accounts with no vendor lock-in.

Question 11

Do you sign Non-Disclosure Agreements (NDAs) prior to project discussions?

Accepted Answer

Yes, strict confidentiality is standard practice at Maity Innovations. We execute comprehensive bilateral or unilateral NDAs before discussing any proprietary business logic, patents, or trade secrets. All engineers are bound by strict non-disclosure contracts.

Question 12

How do you handle scope changes or new feature requests during development?

Accepted Answer

Agile flexibility is built into our workflow. When you wish to introduce new features or change specifications, our technical leads evaluate the impact on milestones and budget. For minor adjustments, we swap user stories within the current sprint backlog. For major scope additions, we provide a transparent Change Request (CR) document with timelines and costs before proceeding.

Question 13

How are your software development projects priced?

Accepted Answer

Our pricing is fully transparent with no hidden overheads. Depending on your project requirements, we offer: (1) Milestone-based Fixed Cost for scoped scopes; (2) Time-and-Materials or Monthly Retainers for evolving product roadmaps; and (3) Dedicated Team billing based on engineer seniorities and stack specializations. We provide line-item deliverable breakdowns in all proposals.

Question 14

What are your payment terms and invoicing schedules?

Accepted Answer

For fixed-cost projects, payments are tied to milestone sign-offs (typically: initial project kickoff deposit, UI/UX architecture completion, core backend/frontend staging, and final deployment). For dedicated teams or monthly retainers, invoices are issued bi-weekly or monthly with 15-day payment terms via international wire transfer, credit card, or corporate banking.

Question 15

What post-launch warranty, maintenance, and SLA support do you provide?

Accepted Answer

Every custom development project includes a complimentary 30 to 60-day post-launch warranty covering bug fixes, performance monitoring, and configuration adjustments. Beyond the warranty period, we offer structured Annual Maintenance Contracts (AMC) and 24/7 SLA packages covering server telemetry, security patches, backups, and ongoing feature iterations.

Question 16

What security standards and compliance protocols do you follow?

Accepted Answer

Security is baked into our development lifecycle (DevSecOps). We adhere to OWASP Top 10 security standards, enforce TLS 1.3 encryption in transit and AES-256 at rest, implement Role-Based Access Control (RBAC), and conduct automated dependency vulnerability scans. For regulated sectors, we build architectures compliant with HIPAA, GDPR, and Indian statutory cyber requirements.

Question 17

What quality assurance (QA) and testing procedures do you execute?

Accepted Answer

We employ a multi-layered quality assurance protocol that includes unit testing, API contract tests, end-to-end user journey automation (Playwright/Jest), load & stress testing, and manual cross-device regression testing before any production release. Code reviews require dual peer approval before merging into main branches.

Question 18

How do you safeguard our production data, API keys, and server credentials?

Accepted Answer

We follow zero-trust access control. Developers work exclusively with anonymized mock data and isolated staging environments. Production secrets, encryption keys, and environment variables are managed through encrypted vaults (such as AWS Secrets Manager and Cloudflare Secrets) with strictly audited, multi-factor authentication (MFA) permissions.

Frequently Asked Questions